# Getting started

## Ticket Spot has e**verything you need to sell, display and promote your events.**

Ticket Spot has everything you need to manage your events from start to finish. Create tickets, manage attendees, email/SMS automation, CRM Sync, message personalization, and fast checkout to increase your ticket conversations.

Ticket Spot can be installed on any website. The app can easily be installed on one of ourr parnter platforms&#x20;

* [Wix](/channels/wix)
* [Ecwid](/channels/ecwid)
* [Shopify](/channels/shopify)

{% content-ref url="/pages/-MbC8ux7M4IiOdREgSzk" %}
[Features](/features/ticket-purchasing)
{% endcontent-ref %}

{% hint style="info" %}
Changes need to be published in order for them to appear on the live site
{% endhint %}

{% content-ref url="/pages/-MbC8QeO77tLxA7\_Br1g" %}
[Eventbrite](/integrations/eventbrite)
{% endcontent-ref %}

{% content-ref url="/pages/-MbC8V7rC3dhwkaJ4M3-" %}
[Google Calendar](/integrations/google-calendar)
{% endcontent-ref %}

{% content-ref url="/pages/-MbEBefp\_qgnp49lovRy" %}
[Zoom](/integrations/zoom)
{% endcontent-ref %}

{% content-ref url="/pages/-MbC8YALYWX6Y6SlhPUe" %}
[Ticket Tailor](/integrations/ticket-tailor)
{% endcontent-ref %}

{% content-ref url="/pages/-MbC8bsc4dwyM0MSpj5u" %}
[Ovation Tix](/integrations/ovation-tix)
{% endcontent-ref %}

{% content-ref url="/pages/-MbC8fNq8t55rcHht-Fj" %}
[Ticket Spice](/integrations/ticket-spice)
{% endcontent-ref %}

{% content-ref url="/pages/-MbC8p-vsiLsD4SOoqYT" %}
[Twitch](/integrations/twitch)
{% endcontent-ref %}


# Channels


# Ecwid

To add our [Ticket Spot ](https://www.ecwid.com/apps/new/ticket-spot)app to your Ecwid store, please, follow the quick steps below:

* Click **Add Apps**![](https://d2x3xhvgiqkx42.cloudfront.net/18284abe-4e16-42f3-ab30-e3f5f579c5d8/2c2fb87e-7a50-4781-b547-7a884e567500/2020/03/28/609590b6-ac2a-47d7-a32f-320143bffc07/2e19a776-be27-48e4-ac58-ac0584699d12.png) on the left bar of the Editor.
* Type *"Event Viewer"* in the search field and press Enter.
* Find the Event Viewer and click the **+Add** button.
* As a new window opens up, click on the **Allow and Install** button.

Need support, feature request or a general question you can either go <https://app.ticketspot.io> and use our live chat or email me directly - <chris@ticketspot.io>


# Wix

To add our [Event Viewer](https://www.wix.com/app-market/event-viewer) app on your Wix website, please, follow the quick steps below:

* Click **Add Apps**![](https://d2x3xhvgiqkx42.cloudfront.net/18284abe-4e16-42f3-ab30-e3f5f579c5d8/2c2fb87e-7a50-4781-b547-7a884e567500/2020/03/28/609590b6-ac2a-47d7-a32f-320143bffc07/2e19a776-be27-48e4-ac58-ac0584699d12.png) on the left bar of the Editor.
* Type *"Event Viewer"* in the search field and press Enter.
* Find the Event Viewer and click the **+Add** button.
* As a new window opens up, click on the **Allow and Install** button.

You can, as well, add the app entering the App Market from your Wix Dashboard.

Event Viewer contains a growing list of integrations you can use to display your upcoming events, important meetings, or your Live Twitch Stream.  Don't see your integration. Let us know! <chris@geteventviewer.com>

Event Viewer has a wide range of options to make your listing great. You can view our most popular features


# Shopify

### App Installation

1. Add the [Shopify app](https://apps.shopify.com/ticket-spot)
2. After accepting the free-trial and charges you will be redirected to the Ticket Spot dashboard
3. After logging in your Shopify store will be available
4. Click on "Manage"
5. Add an Event Widget with a name
6. The widget Installation window will appear with instructions based on your store type

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eaO5zwE2FXPR3YILhiQ%2Fuploads%2Fw9pnGxjXaGfZu66rH4m3%2FScreen%20Shot%202022-04-19%20at%205.47.09%20PM.png?alt=media\&token=d2ff64f5-9318-43b2-885f-b9beef3ca114)

### Online Store 2.0 Installation

1. From your Shopify admin, go to **Online Store** > **Themes**.
2. Find the theme that you want to edit, and then click **Customize**.
3. Navigate to the page where you want to add the app section.
4. Click **Add section**.
5. From the drop-down menu, in the **Apps** section, select the Ticket Spot that you want to add to the page.
6. Move the app section to the place you want it on the page.
7. Click **Save**.

{% file src="/files/FLfYlR0yCvfoi08A9xG3" %}

### Vintage Theme Installation

{% hint style="info" %}
It is highly recommended you upgrade your theme to online store 2.0 and use app block for installation
{% endhint %}

#### Automatic

1. &#x20;From the Ticket Spot admin, go to your widget
2. Click install and a modal will appear
3. Go to the "Vintage Theme" section
4. To Automatically install the widget. click "Add"
5. Select the theme you want to install the widget onto
6. Select the page(s) the event widget should appear

#### Manual

Edit your theme to install the Ticket Spot event widget

1. From your Shopify admin, go to **Online Store** > **Themes**.
2. Click **Actions** > **Edit code**.

Import the Ticket Spot library

```
<script type="text/javascript" 
              src="https://api.ticketspot.io/script">
</script>
```

Second, copy & paste the following code where you want your calendar to appear on your store. The Widget ID will be available from the Ticket Spot dashboard

```
<ticket-spot id='WIDGET_ID' />
```

Create, design and promote events

1. [Setup Events](/features/setup-events)
2. [Style and Design Widget](/features/style-and-design-widget)
3. [Setup Automation Campaigns](/features/campaigns)


# Webflow


# Eventbrite

Sync your Eventbrite events

Create an [Eventbrite](https://www.eventbrite.com) account

To sync your Event Viewer with Eventbrite;

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Click on **"Connect Eventbrite"**
* You will be prompted to log in and to "Allow" Event Viewer access to pull your events

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCBbXPZ9gMwwyeJB7j%2FScreen%20Shot%202021-06-02%20at%207.48.10%20AM.png?alt=media\&token=aeabbb35-1531-4fa6-be2b-dbef3624d702)

{% hint style="warning" %}
If you have multiple organizers select the configure button and select the one you need
{% endhint %}

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCClNV0KNgQVoC2OBS%2FScreen%20Recording%202021-06-02%20at%207.50.55%20AM.gif?alt=media\&token=45a2ef94-0b27-4dbe-a185-09c4dcdefe71)

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Google Calendar

Sync your Google calendar events and show conference details for your visitors

Create a [Google Calendar](https://calendar.google.com/calendar/u/0/r) account

To sync your Event Viewer with Google Calendar;

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Click on **"Connect Google"**

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCDRQl52NhnirsVvUb%2FScreen%20Shot%202021-06-02%20at%207.55.53%20AM.png?alt=media\&token=54194736-5c20-4809-a38d-68c5795015fb)

{% hint style="info" %}
Select the calendars you want to display by clicking on the configure button
{% endhint %}

### Adding images

Adding an image requires some extra steps since images are managed in Google Drive.

* The image you want to use has to start with **'eventviewer-image'** For example "**eventviewer-image**-monster-trucks.png"
* Go to Google Drive and upload it. Go to "share" options and ensure the image is available to anyone with a link.&#x20;
* Go to attachments in your Google Calendar Event.  Select that photo from your Google drive

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MgIHDlq9WKwtywRPpY0%2F-MgIJ1Q0mA0LrGG9TZal%2FScreen%20Recording%202021-02-18%20at%2011.07.51%20AM.gif?alt=media\&token=e80aa3c1-b931-4bd5-8ce0-f3b67ed0700a)

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Ticket Tailor

Sync with Ticket Tailor and promote your next big event

Create a [Ticket Tailor](https://www.tickettailor.com/?rf=eventviewer) account

To sync your Event Viewer with Ticket Tailor;

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Ticket Tailor requires an API to be generated. This is really easy to do and the key can be pasted into the input field&#x20;

### Generating an API Key

Navigate to the ‘Settings’ page from the Ticket Tailor dashboard.

1. In the left hand side menu, under ‘Manage’ select "API".
2. Click ‘Generate a new key’.
3. Type a name for your API key in the box
4. Copy and save your key

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCHsEd0UDPy4q03XFP%2FScreen%20Recording%202021-06-02%20at%208.08.56%20AM.gif?alt=media\&token=8240dd4e-923d-4c77-acda-6ebd7484cfa8)

{% hint style="info" %}
The API should begin with "sh\_"
{% endhint %}

### Adding key to Event Viewer&#x20;

1. Copy the API key from the previous stage
2. Paste it into the input section of the Ticket Tailor integration
3. Event Viewer will take care of the rest!

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MgI26KG0C1WrY2qWp35%2F-MgI8LQFC25rT1qXTPuV%2Fezgif.com-gif-maker%20\(4\).gif?alt=media\&token=94c1878f-8e09-4489-a3ae-9b7890e9541b)

###

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Ovation Tix

Display your theater events for your site visitors

Create an [Ovation Tix](https://www.ovationtix.com) account

To sync your Event Viewer with Ovation Tix;

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Enter your client id into the input field&#x20;

{% hint style="info" %}
Your Client ID is the number that appears in the URL of your Ovation Tix Event page. It is usually a 5 digit number&#x20;
{% endhint %}

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCJO1SGJm8aqUu3RZm%2FScreen%20Shot%202021-06-02%20at%208.20.17%20AM.png?alt=media\&token=a1b4fc4e-47c1-4bc8-bfd8-b7418b48c001)

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Ticket Spice

Sync with Ticket Spice and make it easy for your visitors to buy tickets

Create a [Ticket Spice](https://signup.ticketspice.com/?ref=ev) account

To sync your Event Viewer with Ticket Spice;

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Ticket Spice requires an API to be generated. This is really easy to do and the key can be pasted into the input field.

1\. Go under Extras in the main navigation and choose Integrations

![](https://downloads.intercomcdn.com/i/o/93624919/e0dbbae854cf168fdb58c71e/api_ticketspice_1.png)

2\. Click on the button to Add API Key

![](https://downloads.intercomcdn.com/i/o/93624948/2e16a39dfd217c80f209cf0f/api_ticketspice_2.png)

3\. Give Your API a name&#x20;

![](https://downloads.intercomcdn.com/i/o/93624978/310e4f729b29b8e00e080d64/api_ticketspice_3.png)

4: Hit the "update key" button to close the window.&#x20;

{% hint style="info" %}
You may have to refresh the page to see the newly generated API Key.
{% endhint %}

![](https://downloads.intercomcdn.com/i/o/93625034/65a675b266be14c925d70c77/api_ticketspice_4.png)

### Buying tickets from your Wix site

To allow your customers to initiate ticket purchasing from your website, you need to configure Ticket Spice.

Once this is complete you can [enable ticket purchasing](/features/ticket-purchasing) from the Event Viewer settings

1\. From the Ticket Spice dashboard select "extras" and then "widgets"

2\. On the Widgets page select "Tickets"

3\. Use the menu to select which page you'd like to sell from and/or customize the text and colors to match your website.

![](https://downloads.intercomcdn.com/i/o/211572823/35629c92411f166a2ce49848/4663943a-b04e-47ed-b285-f898312694fd.png)

4\. Once saved, you can preview the widget and copy the code to easily embed wherever you sell tickets.

![](https://downloads.intercomcdn.com/i/o/211573062/c0b213e5445daf4f2750d2b8/fL9aZWcaC1.gif)

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Twitch

Promote your live stream or showcase your favorite streamers

Create a [Twitch](https://www.twitch.tv/) account

To sync your Event Viewer with Twitch;

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Ticket Spice requires an API to be generated. This is really easy to do and the key can be pasted into the input field.
* You will be prompted to log in and to "Allow" Event Viewer access to pull your Twitch streams

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCL6QbK65nd_2Yu4ot%2FScreen%20Shot%202021-06-02%20at%208.28.15%20AM.png?alt=media\&token=e6fb3374-d86e-4920-a133-48163e08b884)

Event Viewer has lots of configuration options to display your Twitch stream.&#x20;

* Promote your own live Twitch stream
* Showcase the streamers you follow
* Select specific streamers your want to display on your site

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCON-S4-w1HJbABjS_%2FScreen%20Recording%202021-06-02%20at%208.35.49%20AM.gif?alt=media\&token=888c596e-ac46-469a-9287-f7a37a02c001)

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Zoom

Connect your Zoom account

### Installation

* Double click on the Widget to open the **Settings**
* Click on the **"Event Integrations"**&#x20;
* Click on **"Connect Zoom"**
* You will be prompted to log in and to "Allow" Event Viewer access to pull your meetings

{% content-ref url="/pages/-MbC5CGxTrq8nb\_caw29" %}
[Getting started](/)
{% endcontent-ref %}

![Zoom Connections](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbiiLpqccxKWAUFLDqE%2F-Mbik6QA9Uo4vdzNfeOi%2Fezgif-7-c777808d65df.gif?alt=media\&token=56c7480d-d6fd-4d78-8ee4-824697eb8963)

### Uninstalling

* Double click on the Widget to open the **Settings**
* Click on the **"Event Connections"**&#x20;
* Click on **"Disconnect"**
* Your widget will be updated and the zoom meetings will no longer be displayed
* The Zoom access token is immediately revoked and there will be no access to your meetings unless you reconnect

### Adding/Removing meetings

Once you have connected your Zoom account to Event Viewer any new meetings you add or remove will automatically be sync'd to Event Viewer. There is no need to republish you Wix site as Event Viewer ensures your calendar is up to date.

### Experiencing a problem?

View our [FAQ](/faq) or contact <chris@geteventviewer.com>


# Webhooks

Setup webhooks and ensure your server is only receiving the expected Ticket Spot requests for security reasons.

Once your server is configured to receive payloads, it'll listen for any payload sent to the endpoint you configured. For security reasons, you probably want to limit requests to those coming from Ticket Spot. There are a few ways to go about this--for example, you could opt to allow requests from Ticket Spot's IP address--but a far easier method is to set up a secret token and validate the information.

To setup webhooks

1. Go to "Automations" within your dashboard
2. Select your trigger type you want to trigger events from
3. Select "Webhook" from the action list
4. Enter a destination URL where the payload will be sent
5. Enter a secret token that you will use to verify the header signature
6. &#x20;

   <figure><img src="https://98002171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eaO5zwE2FXPR3YILhiQ%2Fuploads%2F4E0qlVTWrbuO8ob6GjTH%2FScreen%20Shot%202022-10-16%20at%205.48.35%20PM.png?alt=media&amp;token=63d794c8-e589-471e-9220-098cc5d969c6" alt=""><figcaption></figcaption></figure>

### Validating payloads from Ticket Spot <a href="#validating-payloads-from-github" id="validating-payloads-from-github"></a>

When your secret token is set, Ticket Spot uses it to create a hash signature with each payload. This hash signature is included with the headers of each request as `x-ts-signature-256`.

For example, if you have a basic server that listens for webhooks, it might be configured similar to this:

```ruby
require 'sinatra'
require 'json'

post '/payload' do
  request.body.rewind
  push = JSON.parse(request.body.read)
  "I got some JSON: #{push.inspect}"
end
```

The intention is to calculate a hash using your `SECRET_TOKEN`, and ensure that the result matches the hash from Ticket Spot. Ticket Spot uses an HMAC hex digest to compute the hash, so you could reconfigure your server to look a little like this:

```ruby
post '/payload' do
  payload_body = request.body.read
  verify_signature(payload_body)
  push = JSON.parse(payload_body)
  "I got some JSON: #{push.inspect}"
end

def verify_signature(payload_body)
  signature = 'sha256=' + OpenSSL::HMAC.hexdigest(OpenSSL::Digest.new('sha256'), ENV['SECRET_TOKEN'], payload_body)
  return halt 500, "Signatures didn't match!" unless Rack::Utils.secure_compare(signature, request.env['HTTP_X_TS_SIGNATURE_256'])
end
```

<br>


# Ticket Purchasing

Boost sales and increase conversations by allowing your customers to purchase tickets and complete checkout directly from your site.

To allow your visitors to purchase tickets directly from your Wix site;

1. Go to the Event Viewer settings&#x20;
2. Select the "Display" tab
3. Turn on "Enable ticket purchasing"

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbC5CRExPeGOU6H81D-%2F-MbCyiycib8-ijbQDcR5%2F089265_800ef640b8b94ca7b55bd3d486161977_mv2.png?alt=media\&token=2447eb1d-5ed4-46ac-921c-2d28e7f00225)


# Advanced User Filters

Make it simple for your audience to find events

Allow users to filter by venue, month, category, language or default to filters that make the most sense for your attendees.

Help users find the events they’re looking for on a busy calendar.

* Display a search bar
* Venue
* Language
* Month
* Category&#x20;

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbD4Pyzk9YflyZ4kM1r%2F-MbE5VyR0r2vxqDCQ0zk%2F6%20%20%20%20c1%20\(3\).jpg?alt=media\&token=61dcb26b-4d7c-4a1c-8061-db62ddd47263)


# Event Filters

Display specific events


# Multiple Layouts Views

There are many layout views to choose from

* List - Our most popular layout
* Column - Choose to display your events in 1,2 or 3 columns
* Map - Display a map next to your event listing so your visitors know exactly where to go.
* Calendar - A full calendar with options to show weekly, monthly or agenda view

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MbC4w9hOA5AcjlBTdFF%2F-MbD4Pyzk9YflyZ4kM1r%2F-MbDOMolcZC7oN-8SUUP%2F4%20%20%20%20%20b%20\(2\).jpg?alt=media\&token=362b9991-d554-4a7e-8875-0118ca6effde)


# Campaigns

Campaign workflows allow you to automate your event processes to make it easy to engage and manage attendees

* Connect with your audience at every stage of the event<br>
* Automatically personalize your messages with fields like first name, event name, and more.<br>
* Send SMS reminders to your attendees<br>
* Automatically sync contacts to your favorite CRM

**View all the apps we support -** [**App Integrations**](https://www.ticketspot.io/integrations)


# Triggers

### Automate with Triggered Messages

Save busy work and automatically send emails/sms/slack messages when attendees perform specific actions. Want to send an email right when someone purchases a ticket or submits an RSVP? Triggered messages have you covered.

#### Event Started

When an event is about to start send a reminder message

#### Event Ended&#x20;

Send a thank you message to your attendees for attending your event

#### Event Cancelled

Notify your registered attendees the event has been cancelled or postponed

#### Event Changed

Let your attendees know if the date or time has changed

#### Ticket Promotion

Send an email out to all your attendees when a new event is added

#### Announcement

Send a one time email out to all your attendees

#### RSVP/Ticket purchased

Send an email to the attendee who purchased a ticket or RSVP'd to your event

## Timing

Choose to send messages immediately when an event action happens or customize exactly when to send. For example - Configure a campaign to send an email 5 minutes before an event starts


# Actions

Actions are the functions that the workflow will execute for particular tasks. Actions include internal and external communications (SMS, Email, Slack), and record management (HubSpot, Constant Contact).

## Supported Integrations

A full list of our supported actions is listed here - <https://www.ticketspot.io/integrations>

## Attendee Selection

By default, Ticket Spot will automatically execute the action on the attendees within the context of the trigger. For example if a visitor buys a ticket and you have configured the email integration then that attendee will receive an email. If you have setup an "Event Started" trigger then all the attendees of that event will be part of that action

To have control over the types of attendees that get enrolled in the action you can manual select/filter the type of attendees. For example, you may on want to only send emails to a specific company, job title or website.

&#x20;

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eaO5zwE2FXPR3YILhiQ%2Fuploads%2F9VcHTYXK6UVNQED2LmI1%2FScreen%20Shot%202022-04-14%20at%203.05.34%20PM.png?alt=media\&token=30e00835-8c43-41be-a837-f0143cd940b7)

Note that actions are only triggered for attendees that are registered for your site. For example, if you want to send an email announcement then the email is only sent to customers from your customer list view. The list of customers can be viewed from the Ticket Spot Dashboard.


# Setup Events

Create an event to sell tickets using Ticket Spot. Go to your Events workspace and click “Create event”. Then enter your event details and add your tickets. After you create your event, get the word out by using Ticket Spot's promotional tools such as Twitter, Slack, Email and SMS.&#x20;

#### 1. Create a new event. <a href="#id-01-1" id="id-01-1"></a>

From your `Widget` Click on `Events` which takes you to the Events workspace. Select "Add Event" &#x20;

#### 2. Enter your Basic info   <a href="#id-01-2" id="id-01-2"></a>

* **Event title** - Give your event a clear title.
* **Event organizer** - The person or organization hosting the event. If your organizer isn't listed, [create a new profile for them](https://www.eventbrite.com/support/articleredirect?anum=3458).
* **Event type & category** - Your event's "genre".
* **Event tags** - Keywords that help your attendees find your event.
* **Event location**: Choose “Venue” if your location is in-person, or “Online event” if your location is virtual. Select "To be announced" if you aren't sure of your location yet.

#### 3. Add your dates. <a href="#id-01-3" id="id-01-3"></a>

Enter your event’s start and end date and time. If you have an event that occurs across multiple dates then select the recurring option

#### 4. Add your event image and details <a href="#id-01-4" id="id-01-4"></a>

* **Main event image**: Must be a JPEG or PNG no larger than 10MB. Images with at least 2160 x 1080px (a 2:1 ratio) work best.
* **Description**: Write a description of the important details of your event.\
  You can add additional images to your event description

#### 5. Set up location and venue. <a href="#id-01-5" id="id-01-5"></a>

If your event is taking place online the select online and either connect your Zoom account or add a link to your webinar or meeting.&#x20;

For Physical events add location and venue details

#### 6. Create Event <a href="#id-01-6" id="id-01-6"></a>

### Set up your tickets <a href="#id-02" id="id-02"></a>

#### 1. Go to “Tickets” and click “Create Ticket”. <a href="#id-02-1" id="id-02-1"></a>

#### 2. Enter your ticket information. <a href="#id-02-2" id="id-02-2"></a>

Choose a ticket type Then: \
&#x20;

1. Give your ticket a name, like “General Admission”.
2. Add the quantity of tickets you have available.
3. Set the price (if it’s a paid ticket type).
4. Add a ticket description - Let attendees know what’s included with their ticket.
5. Limit the number of tickets per order - Set a limit if you only want attendees to select a certain amount of that ticket type per order. Limits can't be set on Donation ticket types
6. Save your changes.

*


# Style and Design Widget

Fully design and customize your event widget to fit in with the theme of your site

* Select a predefined theme
* Modify the font and color of individual event components
* Select layouts
* Change the default text

![](https://98002171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1eaO5zwE2FXPR3YILhiQ%2Fuploads%2FTd4twSTq36fbdVm2kYUn%2FScreen%20Shot%202022-04-19%20at%206.57.36%20PM.png?alt=media\&token=ca83d7d5-4fe5-4631-a911-2d7e15cbc9fa)


# FAQ

## I don't see my events

‌By default, Event Viewer displays live and upcoming events. We have options to show private, draft, and previous events.&#x20;

## Do I need to republish my site if I add a new event/meeting

Once you connect your ticket, Zoom or Calendar application we will automatically sync your events with Event Viewer. This usually happens immediately but can take a few minutes in some rare cases.

## I want some of my events to appear, not all of them <a href="#i-dont-want" id="i-dont-want"></a>

‌

Use our [advanced event filters ](/features/event-filters)to only show events by particular criteria. We support title, description, venue, language and tags. For example, if you want to show your events in San Diego then enter "'San Diego" in the location input field.

## How do I include my private events? <a href="#i-dont-want" id="i-dont-want"></a>

* ‌Go to Settings
* Go to the "Event Listing" tab
* Select "Show private events"

## How do I include my previous events? <a href="#i-dont-want" id="i-dont-want"></a>

* ‌Go to Settings
* Go to the "Event Listing" tab
* Select "Show previous events"

## I would like to display all my recurring events <a href="#i-dont-want" id="i-dont-want"></a>

‌

By default, Event Viewer won't show all recurring events and only the next event will appear. However, to expand your events to show all recurring events then;

* ‌Go to Settings
* Go to the "Event Listing" tab
* Select "Expand recurring events"

## How do I include my draft events? <a href="#i-dont-want" id="i-dont-want"></a>

* ‌Go to Settings
* Go to the "Event Listing" tab
* Select "Show draft events"

## I don't see my ticket or event app? <a href="#i-dont-want" id="i-dont-want"></a>

Our goal is to support all event, ticketing, and live-stream applications. Contact us at <chris@ticketspot.io> and we will add it in a few days.

## I would like a new layout or config option <a href="#i-dont-want" id="i-dont-want"></a>

Contact us at <chris@geteventviewer.com> and we will add anything you need to make you successful with Ticket Spot


